CONDITIONS FOR USE AND PAYMENT
Company: Nasea-1 EOOD
EIC: 208375851
VAT number: BG208375851
Location and address of management: Sofia, zh.k. Mladost 2, bl. 212, ap. 60
Address for return of goods: 1000 Sofia, Sofia Blvd. 2, Tsarigradsko shose
Phone: +359 877 102 030
Email:nacea.enginestore@gmail.com
Website:https://naceaenginestore.com
Goods and currency offered
Nasea-1 Ltd. offers new and used spare parts, engineers and components for cars released from disassembly.
All prices are in Bulgarian BGN (BGN), with VAT included, unless explicitly stated otherwise.
Maintenance restrictions
The site services are available for adults (over 18 years).
No goods are offered for which there are legal restrictions on sale or export.
Personal data protection policy
The company processes the personal data of the customers in accordance with the General Data Protection Regulation (GDPR) and the Personal Data Protection Act of the Republic of Bulgaria.
Data shall only be used for ordering, delivery and communication purposes with the customer.
More information is available in the section of the website.
Security of payments
Online payments via debit and credit cards are made via a virtual POS terminal of DSK Bank using MasterCard Identity Check and VISA Secure.
The trader has no access and does not store bank card data.
Payment method
By virtual POS terminal of the site
Payment imposed on delivery
Bank transfer
The maximum amount for payment by card is 10 BGN to 10 000 BGN.
Delivery conditions
Deliveries are carried out via .
No orders are accepted with addresses .
Delivery costs are calculated by the courier's tariffs.
On delivery outside Bulgaria, conditions are agreed individually with the client.
Return and recovery policy
Return period: up to 14 calendar days from receipt of the goods.
Conditions: the product must be in its original state, marked and cashed.
No fault of the company:
Delivery costs are on the client.
Processing fee: 25% of the product value.
It's the company's fault:
All costs are borne by Nasea-1 EOOD.
Full refund if the wrong or defective product is sent.
Recovery period: up to 3 working days from receipt of the returned goods.
Method of refund: only on the account/card from which the payment was made.
Guarantee
Date: 14 days from receipt.
Covers only hidden defects that existed before installation.
Does not cover damage from incorrect installation, operating damage or lack of supplies (oil, antifreeze).
Latenesses and Disputes
Upon delivery delay, the customer shall be informed in due time.
In the event of a dispute, an internal authorisation procedure or assistance procedure shall be applied through the Consumer Protection Commission (CPC).
Contacts for disputes and complaints
Phone: +359 877 102 030
Email:nacea.enginestore@gmail.com
The telephone number shall be accessible nationally and internationally and shall remain active at least 90 days after any termination of the contract.
Prohibitions and restrictions
No export shall be carried out of goods for which there are special restrictions.
All activities are carried out in accordance with the legislation of the Republic of Bulgaria.
General conditions
The current Terms of Use and Purchase-Sales are visible on the page on which the total payment amount is written, as well as accessible from all pages accompanying the pre-payment selection process.